AML case management that gets every alert to a decision, and every STR to the FIU, on time.
Queues, a request-for-information cycle, SLA pause and resume, linked cases and enhanced due diligence, with a draft, review, approve and submit lifecycle for suspicious and threshold reports and an append-only audit log behind every step, so no alert ages out unowned.
Inside the module.
Queues with owners and timers
Alerts flow into assignable queues with SLA timers that pause and resume, manual case creation and escalation, so every alert has an owner and a deadline.
Requests for information
A request-for-information cycle inside the case, so questions to the business or the customer, and the answers, stay with the evidence.
Linked cases and who is behind them
A linked-case graph shows how cases connect, and entity resolution with a beneficial-owner graph is embedded in the case workbench.
Enhanced due diligence
An EDD workflow for higher-risk customers, with periodic reviews scheduled by risk band.
Draft to submit, with goAML
Suspicious and threshold reports move through draft, review, approve and submit, with retry, reconciliation and acknowledgement handling; the goAML file is generated and validated by the Creodata goAML Reporting Platform, with a manual download if the portal is down.
Evidence for examiners
An append-only audit log behind every decision, evidence packs for inspections and a read-only portal for supervisors.
Suspicious transaction report clocks, country by country
The STR deadline decides how fast a case has to move from alert to filed report, and it starts at different points in different countries. Case timers should be set to the law you report under.
| Country | STR deadline | Records kept for |
|---|---|---|
| Kenya | Within two days after the suspicion arose | At least 7 years |
| Uganda | Not later than two working days after forming the suspicion; FIA alert and investigation clocks on top | At least 10 years |
| Tanzania | Within 24 hours after forming the suspicion | At least 10 years |
| Zambia | Not later than three working days after forming the suspicion | At least 10 years |
| Rwanda | Within 24 hours of the transaction or activity occurring | At least 10 years |
| Nigeria | Immediately, and within 24 hours after the transaction | At least 5 years |
| South Africa | As soon as possible, no later than 15 days (excluding weekends and public holidays) after becoming aware of the facts | At least 5 years |
| UAE | Immediately and without delay | At least 5 years |
Summaries of each country page's verified facts; the country pages give the statutory sources. Not legal advice.
Frequently asked questions.
What is AML case management software?
Software that turns alerts into owned cases with deadlines, gathers the evidence, routes decisions for approval and produces the suspicious transaction report, keeping an audit trail of every step so the institution can show why it did or did not report.
How does it help us meet STR deadlines?
Each alert has an owner and an SLA timer that pauses and resumes with requests for information, and reports move through a draft, review, approve and submit lifecycle, so the case's age and status are visible against the deadline you set.
Does it file reports with the FIU?
Yes, through goAML. The case management lifecycle hands the approved report to the Creodata goAML Reporting Platform, which generates and validates the goAML file, with acknowledgement handling and a manual download if the portal is down.
Can supervisors see the evidence?
Evidence packs can be prepared for inspections, and a read-only regulator portal gives supervisors scoped access to evidence packs and acknowledgements, so an examination runs on shared evidence rather than email attachments.
Is case management in the entry tier?
Case basics are in the Starter tier with screening and risk rating; the Growth tier adds transaction monitoring and STR/CTR reporting.
See it on your own data.
Bring your own scenarios to a live demo of the AML compliance software, tuned to your sector and the country you report in.