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Cross-Department Capture for Shared Costs

Creodata Solutions TeamGovernment & Public Sector Team
October 30, 2025
8 min read
cross-department
expense management
government
multi-channel capture
shared costs
public sector
Learn how unified multi-channel expense capture solutions streamline shared event costs across government departments, improving transparency and efficiency.

Introduction

Government departments often collaborate to organize shared events—be it public awareness campaigns, community workshops, or inter-agency conferences. These events typically involve multiple departments each submitting receipts through different channels (email, mobile app, paper forms, etc.), leading to siloed cost collection, delayed reimbursements, and tracking challenges. This article explores how a unified multi-channel expense capture solution can streamline the process, improve transparency, and deliver efficiency gains.

![Cross-Department Expense Capture](/images/Cross-Department capture.png) Unified multi-channel expense capture solutions streamline shared event costs across government departments, improving transparency and efficiency.

The Problem: Fragmented Receipt Submission Across Departments

1. Disparate Capture Channels

Different departments use different submission methods—one sends receipts by email, another uploads a PDF via a portal, and another submits paper receipts manually. This fragmentation leads to mismatched formats, lost receipts, and manual patchwork.

2. Inefficient Tracking and Auditing

  • Finance teams spend excessive time consolidating data from different channels
  • Reconciling shared expenses across departments becomes error-prone
  • Audits become cumbersome, with missing or inconsistent documentation

3. Delayed Reimbursements and Budgeting

  • Inconsistent data capture causes processing delays and query loops
  • Shared costs are not aligned to budgets promptly, affecting financial planning

Solution Spotlight: Creodata's Expense Management Automation

Creodata offers an AI-powered Expense Management Automation solution designed to streamline, accelerate, and simplify expense processing. From their website:

  • "Streamline expense processing with 95% less manual work"
  • Powered by Azure Document Intelligence, seamlessly integrated with Microsoft Dynamics 365 Business Central
  • Promises 95% data extraction accuracy and 80% faster processing
  • Microsoft Verified, rated 4.8/5 on Azure Marketplace

How It Serves This Use Case

  • Unified Capture: Accepts receipts from multiple channels—email, upload, mobile scanning, etc.—while consolidating them into a single system
  • Auto-Extraction and Classification: Uses AI to read, validate, and classify expense data, regardless of the input channel
  • Seamless Posting: Automates entry into Business Central with minimal manual intervention
  • Accurate and Fast: High accuracy and rapid processing dramatically reduce friction

Target Audience

This cross-channel capture solution specifically benefits:

  1. Government Event Coordinators

    • Who manage inter-agency collaboration and need streamlined expense tracking
  2. Finance & Accounting Teams

    • Facing multi-source submissions and needing accurate, consolidated reconciliation
  3. IT Teams in Public Sector

    • Responsible for implementing integrated and secure expense systems
  4. Government Administrators

    • Overseeing compliance, auditing, and transparency in shared expense management

Key Advantages

1. Consolidated Receipt Intake

Handles varied formats and channels seamlessly in one system.

2. Automation & Accuracy

AI reduces manual entries, with 95% accuracy and faster expense data capture.

3. Faster Processing

Cuts processing time by up to 80%, getting reimbursements and budgets aligned sooner.

4. Auditable Trail

Centralized logs from all departments simplify audits and compliance reviews.

5. Integration-Ready

Natively ties into Microsoft Dynamics 365 Business Central for smooth downstream workflows.

6. User Adoption

Mixed channel acceptance increases ease of adoption across diverse departmental users.

Implementation Best Practices

1. Define Submission Channels Clearly

Ensure each department understands acceptable channels (email, app, portal).

2. Set Governance Policies

Standardize required information (e.g., date, purpose, department code) to feed into AI extraction accurately.

3. Train Staff

Educate departments on how to submit properly, and how the system works.

4. Monitor & Tweak AI Accuracy

Continuously review extraction outcomes; correct any misclassifications and improve models.

5. Automate Workflow Approvals

Map authorizations and workflows within Dynamics 365 for efficient routing and approval.

6. Audit & Reporting

Use the centralized system to pull event-level reports, departmental splits, and audit trails—within minutes.

Scenario Walkthrough: A Government Workshop

Event: Three departments co-host a community outreach workshop.

  • Dept. A uses email—snaps receipts and sends PDFs
  • Dept. B uses a mobile scanner app
  • Dept. C uploads paper receipts via a web portal

Creodata System Ingests All:

  • AI extracts vendor, amount, date, department info, event code
  • Validation rules check completeness
  • Data is posted to Dynamics 365, attributing expenses to respective departments and the event

Finance Team Workflow:

  • Reviews consolidated dataset in one dashboard
  • Approves reimbursements quickly
  • Generates a single event expense report with departmental cost breakdowns

Audit & Compliance:

  • Auditor reviews a clean trail—no inconsistent formats or double submission issues
  • Shared event costing is clear, transparent, and well documented

Conclusion

"Cross-Department Capture for Shared Costs" addresses a common pain point in government event management—fragmented expenses. With mixed-channel submissions, departments no longer struggle with mismatched formats or delayed reimbursements.

Creodata's Expense Management Automation offers a powerful remedy: AI-powered capture, centralized validation, fast processing, and seamless integration with Microsoft systems. The result? Streamlined workflows, accurate cost attribution, better budgeting, and audit-ready transparency.

By adopting this solution, government teams can transform how they manage shared event expenses—saving time, reducing errors, and boosting operational clarity.

For more information visit: https://www.creodata.com/products/expense-management/

Creodata Solutions Team
Government & Public Sector Team
Last updated: October 30, 2025

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